Please read these terms of use carefully before using this website

Who we are and how to contact us:

gleave.co.uk is a website (“Website”) operated by Joseph Gleave & Son Limited (“we”, “our” or “us”). We are registered in England and Wales under company number 00582735 and have our registered office at Beech House, 995 Chester Road, Stretford, Manchester, Lancashire, M32 0NB.

To contact us, please email sales@gleave.co.uk or telephone our customer service line on 0161 865 6025.

By using our Website, you confirm that you accept these Terms of Use and that you agree to comply with them.  If you do not agree to these Terms of Use, you must not use our Website. We recommend that you print a copy of these Terms of Use for future reference.

There are other terms that may apply to you:

These Terms of Use refer to the following additional terms, which also apply to your use of our Website:

• our Privacy Policy, which sets out the terms on which we protect privacy and process any personal data we collect.
• our Cookie Policy, which sets out information about the cookies on our Website and how you can manage your cookie preferences.
• if you purchase goods from Gleave separate Terms and Conditions of Sale will apply to the sales and are available separately as part of your transaction.

We may make changes to these Terms of Use:

We amend these Terms of Use from time to time. Every time you wish to use our Website, please check these Terms of Use to ensure you understand the terms that apply at that time.

We may suspend or withdraw our Website

We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons.

You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these Terms of Use and other applicable terms and conditions and that they comply with them.

Our Website is only for users in the UK:

Our site is directed to people residing in the United Kingdom.   If you are not located in the UK, please call us on 0161 865 6025 or email us at sales@gleave.co.uk to enquire about ordering, delivery and our terms and conditions.

Our Website is only for users of age 18 or over:

Our Website and the right to purchase goods via our Website is directed to persons of aged 18 or over and by using our Website to purchase goods, you confirm that you are aged 18 or over.

We are not responsible for checking the age of any user of the Website whether to purchase goods or otherwise, nor do we have any liability to the person purchasing the goods or the internet provider through who’s internet connection the goods were purchased, if the goods are purchased by persons under the age of 18 illegally or used for an illegal purpose.

Should we become aware or reasonably believe that the Website is being used or goods are being purchased by a person or persons under the age of 18, we have the right to disable such user from use of the Website and to decline or cease delivery of any order made by such person or persons in accordance with our Terms and Conditions of Supply.

You must keep your account details safe:

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at sales@gleave.co.uk

How you may use material on our Website:

We are the owner or the licensee of all intellectual property rights in our Website and in the material published on it.  Those works are protected by copyright and any other intellectual property laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others within your organisation to content posted on our Website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.

You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Website in breach of these Terms of Use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this Website:

The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.

Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date.

We are not responsible for website links:

Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

Our responsibility for loss or damage suffered by you:

Whether you are a consumer or a business user:

• we do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation; and
• different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and Conditions of Sale.

If you are a business user:

• we exclude all implied conditions, warranties, representations or other terms that may apply to our Website or any content on it; and
• we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
• use of, or inability to use, our Website; or
• use of or reliance on any content displayed on our Website.
• we will not be liable for:
• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

If you are a consumer user:

Please note that we only provide our Website for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We are not responsible for viruses and you must not introduce them:

We do not guarantee that our Website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

Rules about linking to our Website:

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Website in any website that is not owned by you.

Our Website must not be framed on any other Website, nor may you create a link to any part of our Website other than the home page.

We reserve the right to withdraw linking permission without notice.  If you wish to link to or make any use of content on our Website other than that set out above, please contact sales@gleave.co.uk

Which country’s laws apply to any disputes?

If you are a consumer, please note that these Terms of Use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Terms of Use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.